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Jamiu AbdulfataiProduct Designer
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PRODUCT DESIGN CASE STUDY

Vista Digital Banking

Vista Digital Banking project overview

MY ROLE · Corporate and retail UX/UI, design system and front-end review

Vista Digital Banking

At ITSS, I worked on Vista’s digital banking experience across four West African subsidiaries. I designed for people handling different accounts, currencies and approval responsibilities without losing track of the context.

01What I wanted to solve

A corporate customer may act for several legal entities, while a payment may need another person’s approval. I worked across onboarding, dashboards, transfers and approvals, with local language and market requirements.

02The decisions that mattered

Show which entity the customer is acting for.

I moved entity selection into the main account context instead of leaving it buried in settings.

Treat approvals as work to do.

I brought pending payment requests above the fold, with separate counts so the blocking task is visible.

Keep one product across four markets.

I built shared patterns with room for local currencies, language and regulatory copy, and reviewed front-end builds in HTML/CSS.

03See the work

The screens below show how those decisions came together.

01 / WHAT TO NOTICE

Entity context stays visible when a finance manager moves between companies.

The menu screen, where the entity switcher sits directly under the user's name and last sign-in, one person moving between the legal entities and countries they hold mandates for, above transfer activities, recipient management and approvals
The menu screen, where the entity switcher sits directly under the user's name and last sign-in, one person moving between the legal entities and countries they hold mandates for, above transfer activities, recipient management and approvals
More screens and supporting work
02 / WHAT TO NOTICE

Approvals are work to complete, not just notification dots.

My Accounts: pending approvals surfaced above the fold, then accounts grouped by type with balances shown in local currency
My Accounts: pending approvals surfaced above the fold, then accounts grouped by type with balances shown in local currency
Marketing and product screens together, the campaign framing of the app alongside account filtering, custom views, pending bulk and single payment requests, and net worth summaries
Marketing and product screens together, the campaign framing of the app alongside account filtering, custom views, pending bulk and single payment requests, and net worth summaries

04What I can show, and what I would test

Evidence available. My ITSS award letter names the Vista UI/UX project. It supports my contribution; I did not have post-launch task-completion data.

Next validation. I would test entity selection and approval comprehension with corporate customers, particularly before they initiate a transfer.

My ITSS award letter names the Vista UI/UX work. The case study records requirements and design reasoning; I did not have post-launch task-completion data. I would test entity selection and approval comprehension with corporate users.

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